Privacy Policy

Last Updated: April 26, 2026

This Privacy Policy describes how Rcwjno collects, uses, and discloses your personal information when you visit or use our services, shop at Rcwjno.com (hereinafter referred to as the "Website," "we," or "Rcwjno"), or otherwise communicate with us (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services—whether you are a customer, a website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to our collection, use, and disclosure of your information in the manner described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

When we use the term "Personal Information," we refer to information that identifies you or another individual, or that can reasonably be associated with you. Personal Information does not include information that is collected anonymously or has been de-identified, as such information cannot identify you or be reasonably associated with you. Depending on how you interact with the Services, your location, and what is permitted or required by applicable law, we may collect or process the following categories of Personal Information—including information inferred from such Personal Information:

• Contact Information: Including your name, address, billing address, shipping address, telephone number, and email address.
• Financial Information: Including credit card, debit card, and financial account numbers; payment card details; financial account details; transaction details; payment methods; payment confirmations; and other payment-related details.
• Account Information: Including your username, password, security questions, preferences, and similar details.
• Transaction Information: Including the items you browse, place in your shopping cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.
• Communications with Us: Including information you provide when communicating with us—for example, when you submit a customer support inquiry.
• Device Information: Including information about your device, browser, or network connection; your IP address; and other unique identifiers.
• Usage Information: Including information regarding your interactions with the Services—specifically, how and when you interact with or browse the Services.

We may collect personal information from the following sources:

• Directly from you: Including when you create an account, access or use our services, communicate with us, or otherwise provide your personal information to us;
• Automatically through the services: Including when you use our products or services, or visit our website; this involves collecting information via your device, as well as through the use of cookies and similar technologies;
• Through service providers: Including instances where we engage service providers to enable certain technologies, and where they collect or process your personal information on our behalf;
• From our partners or other third parties.

Depending on how you interact with Rcwjno and the specific services you utilize, we may use your personal information for the following purposes:

Providing and Improving Services
We use your personal information to provide you with a comprehensive shopping service experience, including—but not limited to—fulfilling orders, processing payments, shipping goods, managing returns and exchanges, creating and maintaining user accounts, and recording your preferences as well as your browsing and purchase history.
Additionally, we may use relevant information to optimize website functionality and the overall service experience—for instance, by enhancing the relevance of recommended content, improving user experience, and facilitating customer service and after-sales support.

Marketing and Advertising
Subject to applicable laws and regulations, we may use your personal information for marketing and promotional purposes—for example, by sending you information via email regarding new products, promotional campaigns, and brand updates.
We may also use your browsing behavior, purchase history, or shopping preferences to display more relevant advertising content to you, either on this website or on third-party platforms.

Security and Fraud Prevention
We use your personal information to safeguard account and transaction security. This includes verifying identities, monitoring for anomalous behavior, and preventing fraud, misuse, or other potentially risky activities.
To protect the security of your account, please keep your login credentials (including your username and password) secure and confidential, and avoid sharing your account details with others.

Communicating with You
We may use your personal information to communicate with you regarding various matters—including order notifications, shipping updates, customer support inquiries, and other important service-related information—in order to provide you with a timely and efficient service experience.

Legal and Compliance Requirements
Where required by applicable laws and regulations, we may use or disclose your personal information to respond to lawful requests from government agencies or law enforcement authorities, to cooperate with legal investigations or judicial proceedings, or to enforce our Terms of Service and policies, thereby safeguarding the legitimate rights and interests of the platform and its users.

Under specific circumstances, Rcwjno may disclose your personal information to third parties for legitimate purposes and in accordance with the provisions of this Privacy Policy. These circumstances include, but are not limited to:

Service Providers
We may share your information with third-party partners who provide support services to us—such as IT services, payment processing, data analytics, customer support, cloud storage, order fulfillment, and logistics delivery. These service providers use your information only to the extent necessary to perform their assigned duties.

Business and Marketing Partners
We may share your information with business or marketing partners for the purposes of advertising placement and promotional marketing. These partners will handle your information in accordance with their respective privacy policies.
Where permitted by applicable law, you may have the right to request that we limit such information sharing to prevent the display of targeted advertisements or marketing content based on your online behavior.

Disclosures Authorized by You
Upon your explicit instruction, request, or consent, we may disclose your personal information to third parties—for instance, to fulfill your order delivery, or to facilitate necessary information sharing when you utilize social media features (such as plugins or login integrations).

Group and Affiliated Companies
We may share your personal information internally within Rcwjno’s affiliated companies or corporate group for purposes related to business operations, service support, and internal management.

Legal and Business Changes
We may also disclose your personal information under the following circumstances:

• As required by business transactions such as mergers, acquisitions, reorganizations, or bankruptcy proceedings;
• To comply with applicable laws and regulations, or to respond to lawful requests from government, judicial, or law enforcement authorities (such as subpoenas or search warrants);
• To enforce our Terms of Service and policies, or to protect the legitimate rights and interests of Rcwjno, our users, and other relevant parties.

This Service may contain links to third-party websites or online platforms that are not operated or controlled by Rcwjno. If you click on and visit a third-party website, please be aware that it will be governed by its own respective privacy policy, terms of use, and security policy; we recommend that you carefully review these documents before using such websites. Rcwjno assumes no responsibility for the content, privacy practices, or security of any third-party websites, including—but not limited to—the accuracy, completeness, or reliability of the information contained therein.
Furthermore, any information you voluntarily disclose or share in public or semi-public environments (such as third-party social media platforms) may be accessed or utilized by other users or the respective platforms; such information is not subject to restrictions by Rcwjno or the relevant third-party platforms.
Unless expressly stated otherwise, Rcwjno provides third-party links solely for user convenience; the inclusion of such links does not constitute an endorsement or recommendation by us of the respective website or its operators.

This Service is not directed at minors, and we do not knowingly collect personal information from individuals classified as minors within your jurisdiction.
If you are a guardian and discover that your child has provided personal information to us, you may contact us via email to request the deletion of such information.
As of the effective date of this Privacy Policy, Rcwjno has not "sold" or "shared" (as defined under applicable laws) the personal information of users under the age of 16.

Please note that no method of data transmission or storage can be guaranteed to be absolutely secure; therefore, we cannot guarantee the absolute security of your information. Any information you provide to us may be subject to certain risks during transmission. To safeguard your information, we recommend that you avoid sending sensitive or confidential information via insecure channels.
We retain your personal information only for as long as is necessary to fulfill the following purposes:

• To provide you with services and maintain your account;
• To comply with legal and regulatory obligations;
• To resolve disputes or enforce relevant agreements and policies;
• To support business operations and record-keeping requirements.

Depending on your country or region of residence, you may possess some or all of the following rights regarding your personal information. However, please note that these rights are not absolute and may be subject to limitations under applicable laws in certain circumstances; furthermore, we reserve the right to decline your requests to the extent permitted by law.

• Right of Access and Information: You have the right to request access to the personal information we hold about you and to understand how we use such information.
• Right of Deletion: To the extent permitted by applicable laws, you have the right to request the deletion of personal information we hold about you.
• Right of Correction: You have the right to request the correction of any inaccurate or incomplete personal information we maintain. · Right to Data Portability: Under specific circumstances, you have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third-party service provider; however, legal or technical exceptions may apply.
• Right to Opt Out of Targeted Advertising: You have the right to opt out of the sale, sharing, or use of your personal information for targeted advertising purposes (as defined under applicable laws).

If you have enabled browser- or device-level privacy signals—such as Global Privacy Control (GPC)—we will automatically treat this as an opt-out request in accordance with applicable laws. Apart from GPC, we generally do not respond to "Do Not Track" signals sent by browsers, as there is currently no unified industry standard for handling such signals. You may continue to receive marketing emails from us; however, you may unsubscribe at any time by clicking the "Unsubscribe" link provided in the email.

Please note that even if you choose to unsubscribe from marketing communications, we may still send you necessary notification emails regarding your orders, account, or services.

We will not discriminate against you for exercising any of the aforementioned rights.
To safeguard the security of your account, we may require you to verify your identity before processing your request. Where permitted by applicable laws, you may also designate an authorized agent to submit requests on your behalf; however, we may require proof of such authorization and may still require you to verify your own identity.
We will process your request in a timely manner, within the timeframes prescribed by law.

Please note that your personal information may be transferred to, stored in, or processed in locations outside of your country or region of residence—including jurisdictions outside of Hong Kong.

In the event of cross-border data transfers, we will implement appropriate legal safeguards—such as utilizing Standard Contractual Clauses or other applicable data transfer mechanisms—unless the destination jurisdiction has been recognized as providing an adequate level of data protection.

We may update this Privacy Policy from time to time to reflect operational adjustments, legal requirements, or regulatory changes.
The updated version will be posted on this page, and the "Last Updated" date will be revised accordingly. Where required by applicable laws, we may also provide you with notice through other means.

If you have any questions regarding this Privacy Policy or your personal information, or if you wish to exercise your rights, please contact us at caevon@rcwjno.com.
In accordance with applicable data protection laws, Rcwjno serves as the Data Controller for your personal information.